Don't send the return to the address on the automatically-generated shipping label. All returns are subject to a 20% restocking fee at the sole discretion of the seller. NOT NEW) the cost of the return will be the sole responsibility of the buyer as per DuoclearCartridge policy. If the item is returned because of the price, or the buyer simply does not want the item, or the item’s packaging is used ( i.e. In general, we will provide a shipping label to you for you to send the item back. Defects or damaged items must be reported within 48 hours of delivery. Do NOT request a return after 30 days as this is strictly against our return policy. Returns are generally accepted within 30 DAYS of receiving the item. We will attach a valid return label in a message to you. DO NOT use the return shipping label on the box. We will respond within 24-48 hours with a return shipping label to use. Contact us/send us a message stating you would like to return the item. We don’t guarantee that we will receive your returned item. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. If you receive a refund, the cost of return shipping will be deducted from your refund.ĭepending on where you live, the time it may take for your exchanged product to reach you, may vary. You will be responsible for paying for your own shipping costs for returning your item. To return your product, you should email us first If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. Once the returned item is received, a gift certificate will be mailed to you. If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. If you need to exchange it for the same item, send us an email at and send your item to return address We only replace items if they are defective or damaged. Only regular priced items may be refunded, unfortunately, sale items cannot be refunded. If you’ve done all of this and you still have not received your refund yet, please contact us at items (if applicable) There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Any item that is returned more than 30 days after delivery

Any item not in its original condition, is damaged or missing parts for reasons not due to our error CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened There are certain situations where only partial refunds are granted (if applicable) Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it.

If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Decades of commitment to reliable, technologically advanced, and energy-efficient pool products has built our reputation as the pool industry's global leader.Our policy lasts 30 days. Each product is expertly engineered and crafted with pool and spa owners in mind, and adheres to our strict standards for quality performance and design. At Pentair, we've revolutionized the pool industry with innovative and high-performance pool pumps, filters, heaters, cleaners, lights, automation systems and more. This complete element grid assembly is designed to use with Pentair 48-square feet FNS Plus pool and spa D.E.

Pentair 59023400